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Frequently Asked Questions (FAQ)
Do I need a bracelet before buying a charm?
The answer is no. The charms will link together to form the bracelet, so you just need to choose charms that fit your wrist size!
How many charms do I need to make a full bracelet?
Please measure your wrist then take that measurement + 2 charms (For example, if your wrist is 15cm, you would wear 17 charms)
What material is the charm made of?
Charms are made of stainless steel, so you don't have to worry about them rusting.
Can I wear it all day, even when showering?
You should avoid contact with soap and harsh detergents. Additionally, contact with water will not affect the Charm.
What is the length of each charm?
Each Charm is 0.9 cm long. You can check the sizing chart for more details to find your suitable size.
What is your warranty policy
All defects or unusable charms can be exchanged for a new charm 1-to-1 within 30 days.
Do you offer gift services?
We also offer a gift-giving service. You just need to check the gift box in the shopping cart and checkout, and we will make a note of it. To better advise and support you, you can message Hidden on Hidden's Instagram.
Instagram: Hidden_gems.official
How do I clean and care for my bracelet?
You can preserve them by avoiding strong detergents and cleaning with a soft, damp cloth to wipe the charm